If the customer cannot supply camera ready art, GotPromo.Com In-house Art Department will prepare most logos from customer's copy for a flat charge of $45 per logo net for one color or 2-color artwork. Complex art is subject to a quote.

2. Cuts, Screens, Dies and Set-up Charges: Depending upon the production method, the item and the price structured charged, a set-up charge may apply. Consult the specific Best Buys page for the specific product for these charges. Generally, manufacturers maintain files for a maximum of 24 months. Reorders placed after the 24 month period will require a new set-up charge.

3. Product Colors: Color samples shown are to be used as a guide only. Due to variances in the photographic and the printing processes involved in the production of our catalog, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a random sample or a product proof prior to production.

4. Imprint Colors: Standard imprint colors vary from item to item and manufacturer to manufacturer. If a specific PMS color match is required, contact a K&B Dealer Service Representative for pricing for the specific product as each manufacturer will have their own pricing policy.

5. Future Deliveries: Generally, manufacturers and K&B can accommodate orders calling for delivery at some future date. However, at these deeply discounted prices all orders must be completed and shipped no later than December 31, 2008. Shipments cannot be scheduled into 2009 at these prices.

6. Multi-colors, or Multi-location printing: Unless specifically quoted on the product page in our catalog, all pricing includes single color only printing in a single location. For items not listing multi-color or multi-location printing as an option, contact a K&B Dealer Service Representative for pricing.

7. Pricing Expiration: All prices in this catalog expire at midnight December 31, . Orders signed and dated prior to 12/31 and received by K&B by January 10, will be accepted.

8. Production Time: All production times listed are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Time quoted are actual "working days" (Monday through Friday, excluding holidays). Please allow additional time for orders to reach K&B, plus 1-3 days for K&B processing, time for orders to reach the factory and 3-5 for delivery by UPS ground. For "Special Event Dated" orders, refer to item # 11.

9. Proofs: Paper proofs of the proposed imprint copy can be provided on each item upon request. Product proofs may also be available on certain items, consult with your K&B Dealer Service Representative for cost on both.

10. Samples: Random imprinted samples are available on any product shown in the Best Buys Catalog at 50% of the smallest quantity list price shown. Sample purchases must be prepaid with the exception of Mastercard, Visa, or American Express transactions. All samples shipped prepaid by UPS ground. If expedited service is needed appropriate charges will apply.

11. Special "Event" Dated Orders: Do not "assume" that a specific date can be met if the item ordered is for special event and would be worthless if delivered after the date. Each case must be specially authorized by a K&B Dealer Service Representative and the Factory. Once authorization has been pre-approved, be certain to expedite your order by overnight delivery to K&B and put the required "in hands delivery by or notify date" in the appropriate box on the K&B order form. Also be sure to list the name of the K&B Dealer Service Representative that received the pre-approval from the factory.

12. Substitutions: At times, K&B and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. Note: It is especially prevalent on caps advertised as "imports" - we do not advertise or guarantee a specific import brand. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dyed lots" and colors may also vary from order to order.

13. Under-run or Over-runs: Due to the very nature of automated high-speed production equipment and methods it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 30% over run in higher quantities. Invoices will reflect the actual quantity shipped.